Privacy Policy
We are committed to maintaining your privacy. Our Privacy policy has been created because we value you our customers and acknowledges your right to keep personal information private. This policy discloses our information gathering and dissemination practices.
Information we process
We may collect or process the following types of information about you:
Contact information such as your name, address, email address, surname, cell phone number.
Demographic information such as your age and gender.
Past purchases such as products you have purchased before or product preferences.
Payment information, such as your method of payments, delivery address and billing address.
Credit card information is only sorted for the processing of your payment and deleted after the payment.
How we collect information from you
Directly from you such as when you make purchases on our websites or contact us, participate in our promotions, or sign up at one of our events. We utilise this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. When you purchase on our website you may access your information by clicking "My Account" you will be able to manage your information from there. This aggregated information might be shared with our partners to provide them with an overview of how visitors use the website. This is done for the purpose of providing you with a more efficient website.
IP Address
Our servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, data is gathered in aggregate only and cannot be traced to an individual user.
Cookies
We use cookies to provide you with a better experience. These cookies allow us to increase your security and a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the website.
How we use your information
To provide you with products and services such as fulfilling your order and processing payments, creating your Wishlist, identifying your concerns, assisting with product recommendations, and managing current or past purchases.
Email communications
We also provide you with information about our updates on our website and social media pages. This free service is available only to registered customers and provides the option of opting out of receiving these by changing your preferences on your wish-list account. We may make you aware of additional products as and when they become available.
Storage and Security of your Personal Information
We take reasonable steps to ensure the security of our system. We allow you to access your information which we hold about you and it is stored securely. Our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. We will not be held responsible for events arising from unauthorised access of your personal information. You also play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used on our website.
Access to your personal information
Unless you become a registered user on our website, we do not collect information that identifies you personally. If you are a registered user, you are able to update or change your registered profile anytime. Should you require your wish-list account or removing your details from our website, you can forward an email to origamifragrances@gmail.com
Partner and Advertisers
We provide links and passes to third parties websites. The use of your information by these third-party sites is not within our control and we cannot accept responsibility for the conduct of these companies.
Feedback
We appreciate ideas and feedback about all aspects of our website store feedback that you our customers send us. This feedback will be used to administer and refine the service and products we offer, and this might be shared with our partners either in aggregate form or with specific identifying characteristics removed. In some instances, you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed, please email origamifragrances@gmail.com and we will remove your comments.
Privacy and website changes
We may review and update our privacy policy from time to time. Revised versions will be updated on the website.