Terms and Conditions
Welcome to Origami Fragrances' online store. Throughout these terms and conditions, "we," "us," or "our" refer to Origami Fragrances, the operator of this website.

Acceptance of Terms
Prior to utilizing this website, it is imperative that you acquaint yourself with these terms and subsequently acknowledge their authority over your access and usage of our website, along with all associated documents, links, and information. Opting to engage with our website and make product purchases signifies your unequivocal consent to these terms, confirming your mutual acceptance and understanding of their role in delineating the rights and responsibilities binding us together.

Placing Orders
By placing an order on our website, you affirm that you are at least 18 years old, a resident of South Africa, and legally capable of entering into a binding contract.

Order Delivery
1. Upon order confirmation, we will process and deliver your products within the timeframe indicated on your checkout page.
2. Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping charges are your responsibility and are included in the checkout price.
4. Please note that deliveries cannot be made to PO Box addresses or outside of South Africa.
5. If you have any delivery-related queries, contact us at 073 300 7017 or email info@origamifragrances.com

Pricing and Payment
Product prices, including delivery fees and VAT, are displayed upon product selection. We accept Mastercard, Visa, Yoco and Payfast as payment methods.

Exchanges, Refunds, and Returns
1. If you are unsatisfied with a product, we offer exchanges within seven days of receiving the order. You are responsible for the delivery fee if you wish to exchange for a different scent.
2. We cover the delivery fee for products received in error.
3. Defective products will be refunded in full after inspection.
4. Refunds will be processed within 30 days using the original payment method.
5. Contact origamifragrances@gmail.com for inquiries regarding exchanges, refunds, or returns.

Product Warranty
We guarantee that products delivered will match their description, be of expected quality, and conform to reasonable standards.

Customer Rights
You may cancel your order within seven working days of receiving it, but you will be liable for delivery fees once the goods are delivered.
It is your responsibility to care for returned products until they reach us.

Amendments to Terms
We reserve the right to modify these terms and conditions at any time. Changes will apply to subsequent uses of the website. Check these terms before each use and proceed only if you agree with them.

Limitation of Liability and Information Accuracy
Our liability for any breach of a term of this agreement or any loss or damage which may arise as a result from the use of our website regardless of fault is limited to:
1. Supplying you again the products or
2. The payment of the cost of having the products supplied to you again.
We strive towards being as accurate as possible while describing our products on our website, nevertheless, to the extent permitted by applicable laws, we do not warrant that the product descriptions, material, colours, or other information available on the website is correct, complete, consistent, up-to-date, or error-free.
This website could contain typographical errors or inaccuracies and may not be consistent or complete. We hence reserve the right to correct any errors, inaccuracies, or omissions, this might include after an order has been submitted and or to update or change information at any time without prior notice.

Links to External Websites
We have provided on our website links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between us and the owners of those websites. We take no responsibility for any of the content found on the linked websites. You use and access these third-party websites at your own risk. You should carefully review the privacy policies and terms and conditions of the third-party websites you visit.

Disclaimers
To the fullest extent permitted by law, we absolutely disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. We give no warranty that the website or its server is free of viruses or any other harmful components. Further we do not warrant or make any representations regarding the use or the result of the use of any link or information on its website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not our responsibility to bear any entire costs of servicing, repairs, or correction.

Privacy
We value the privacy and confidentiality of the information provided by all our customers. We do not knowingly collect information regarding minors. Our secure server protects all information received from our customers, the software on our secure server encrypts all our customer information. Moreover, all the customer data that we collect is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

Use of Information
We do not sell or engage in the trade of personal or customer information. The information you provide may be utilized to improve our website and services. However, we may employ your information in an aggregated manner, with no mention of your name, to generate marketing statistics, discern user preferences, and better align with overall customer requirements.

Jurisdiction
These terms are subject to South African law. Litigation disputes fall under the jurisdiction of South African courts.

Copyright and Trademarks
We explicitly retain full copyright ownership of all content and information found on our website. Usage of any trademarks, trade names, graphics, or designs from our website is strictly prohibited. Our trademarks may not be employed in any capacity without obtaining our prior written consent. Should there be a violation of our trademark rights, we retain the authority to pursue appropriate legal action against the infringing party.

Entire Agreement
These terms and conditions encompass the comprehensive agreement between you and us, governing your usage and access of our website, as well as your interaction with products and information provided on it. No additional terms shall find inclusion within this agreement, unless necessitated by applicable legislation. All implied terms, with the exception of those mandated by statute and incapable of explicit exclusion, are explicitly disclaimed.

Complaints
For complaints, contact info@origamifragrances.com or visit our website's contact page.